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8. If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer. Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. ADT doesn’t have the strongest customer service reputation among the companies we considered, racking up more than 3,000 complaints on its Better Business Bureau page. While we chalked most of this up to the fact that ADT has several million more customers than its competitors, our tester began his call with low expectations. He was pleasantly surprised, saying, “My needs drove the conversation. And once I finally had the quote, he explained the purpose behind each device I was receiving and what the installation might entail. He took extra time to help me weigh whether I needed home automation or not — and I’m almost positive it wasn’t scripted. ”Abode provides one of the most robust displays of third party integrations in this lineup.

 

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Cloud Video StorageYou do not need a subscription to view live video, get notifications or speak with visitors. However, you need one if you want to record your video to the cloud, so you can review and download clips. You can expect to pay between $3 and $30 a month for cloud storage, depending on how long you want access to older videos. Two companies, August and SkyBell, don't require paid subscriptions, but these are more limited than other plans. What to Expect from Video DoorbellsBattery vs. WiredMost smart doorbells replace your home's existing doorbell, so you can expect them to have similar power requirements. This means your doorbell needs 12 to 36 volts of AC electricity to run properly. If your home doesn't meet these requirements, you or an electrician may need to install a new doorbell transformer. While we found battery powered units such as RemoBell quicker to install, doorbells like the Ring Video Doorbell 2 that also connect to your existing doorbell wiring are superior in almost every way. However, batteries mean units are much larger than a traditional doorbell button. In contrast, doorbells that only use a hardwired connection, like the Nest Hello and Ring Video Doorbell Pro, are slimmer and usually look nicer.